Covene’s offer of support during the pandemic


March 16, 2020

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Extension of Zero-Cost Offer for Technical Engineering Resources to Assist in Deploying Collaboration Tools

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Firstly, please allow me to express on behalf of everyone at Covene, our hope for you and your family's good health and safety during this time, and beyond.

At Covene, our first core belief is rooted in our people. This extends from our teammates to their families, friends, and the communities in which they live. Further, as an organization, we exist to serve. In conjunction with the numerous offers from manufacturers to use their platforms at no charge during this crisis, the Covene team has decided to offer our professional services to you, for free. These services will be available to any organization seeking assistance with the deployment, adoption, or troubleshooting of collaboration tools like video conferencing and web conferencing.

While the Covene team is known for our expertise with Cisco Webex and video conferencing systems, we have resources to guide you with other platforms such as Microsoft or Zoom. This isn't the time to push one platform over another, hype sales, or engage in product battles. Rather, this is the time to enable every employee the ability to work from home and keep your business moving forward.

If your organization needs help in deploying or operating a collaboration platform, addressing remote access infrastructure like VPN, or keeping data secure on employee's home computers, we have the tools and the expertise to help you navigate these waters. If you have not selected a platform, Cisco has made several products available at no charge, available now through July 2020.

  • Cisco Webex has free offerings to allow employees to stay connected to their teams and continue their business operations.
  • Cisco Umbrella protects users from malicious Internet destinations whether they are on or off the network. Because it is delivered from the cloud, Umbrella makes it easy to protect users everywhere in minutes. Existing and new customers can access a free license. To have the 14-day trial extended to 90-days, please contact us.
  • Duo Security enables organizations to verify users’ identities and establish device trust before granting access to applications. Existing and new customers can access a free license, and as with Umbrella, Covene can assist you in extending your trial terms.
  • Lastly, the Cisco AnyConnect Secure Mobility Client empowers employees to work from anywhere on personal or company laptops, and mobile devices. AnyConnect provides the authentication, authorization, and identity management you will need to ensure your authorized employees, and only these parties, access your network and its resources. Note, Cisco ASA or NGFW appliances are required to provide this remote connectivity; we can assist you with try and buys for this equipment to lessen the financial burden while you evaluate the features of this product.

In partnership with you, we stand ready to help our community stay connected, keep business going, and most importantly, keep all of our families safe during this challenging time.

To discuss how Covene can assist your organization, please visit https://www.covene.com/contact to schedule a call.


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Mark Turpin