Next Gen 911 – Path to Compliance – Part 1

November 23, 2020 IntroductionPart 1: Kari’s Law We’re going to cover the definition of Kari’s Law in this post. If you’d like to view the full ~24-minute webinar version of the content, click here to jump to the bottom and watch. Ray Baum’s Act info will be posted soon! Before we get started, let’s watch a video from Hank Hunt, Kari Hunt’s father, as he describes why this law is so essential and the real-world impact of Kari’s Law. Kari’s Law I want to highlight something in that message from Kari’s father. While he talks specifically about schools in that PSA, Kari’s Law applies to all businesses. From small businesses to large enterprises, if you have a business phone system, …

911

E-911 Non-Compliance Is a Workplace Safety Hazard

One of the Most Common (and Unknown) Workplace Safety Hazards: E911 Non-Compliance You take steps to protect against workplace safety hazards, such as by using a keycard entry system, security cameras and monitoring your network activity to spot cyberthreats. However, one of the most common yet unknown workplace safety hazards is E-911 (Enhanced 911) non-compliance. From workplace violence to injuries to fires, the need to call 911 at your place of business can arise at a moment’s notice, yet not every phone system makes it easy to do so. For example, if your phone system requires a prefix before dialing outside your office, then someone in an emergency, especially someone panicking or who’s unfamiliar with your phone system, might struggle …

OUCH! Ready for a $10,000 fine?

March 23, 2020 Yep, you heard it correctly.  If you’re not in compliance with Kari’s Law, you could get hit with a $10k fine.  Through July 31, 2020, we are offering our E-911 assessment, Kari’s Law compliance, and compliance certification package for a one-time fixed fee. Go to sleep at night knowing you are in compliance with Kari’s Law, have a strategy to achieve compliance with Ray Baum’s Act, and have saved yourself from a $10,000 fine.  Why not leave it to the experts and take the weight off your IT department’s shoulders?  They probably have enough going on already, especially with the work from home push due to COVID-19 (Coronavirus Disease). The Covene E911 Compliance Package Includes:  To put …

Automate E911 with One Simple Integration

March 20, 2020 Cisco Emergency Responder+RedSky E911 Manager=Compliance & Simplicity Why does this affect you? Severe penalties apply for non-compliance. $10,000 plus $500 per day can quickly add up; more on this later. And in case you missed it, Cisco Emergency Responder (CER) is free. This product was previously priced as a separate item but is now included in Cisco Flex Plans. All businesses must comply with the Kari’s Law which is in effect now and is applicable to ALL businesses. Further, the Ray Baum Act has implications for 911 service and applies to businesses on different dates based on size but will apply to everyone on Jan 6, 2021. Find out more about these laws and the CER free …

Wait… Cisco Emergency Responder is Free?

March 20, 2020 Get Cisco Emergency Responder for free, and ensure compliance with Federal Law!  If you have an MLTS (multi-line telephone system) then you are required by Federal Law to be in compliance with Kari’s Law today, and be in compliance with Ray Baum’s Act by January 6, 2021. This means that in addition to being able to dial 9-1-1 directly from every phone, we are also required to provide the “Dispatchable Location” to the PSAP (Public Safety Answering Point). The dispatchable location must be very granular and provide detail including the street address of the calling party, and additional information such as room number, floor number, or similar information necessary to adequately identify the location of the calling …

Tips for Working From Home Amid COVID-19

As restrictions and social distancing continue throughout the world, we are seeing an unprecedented uptick in working from home.  Businesses across the globe are urging employees to only come into the office if absolutely necessary as a precautionary measure to prevent the spread of the Coronavirus Disease.  This is a change that many corporations may or may not already have a plan for, so it is imperative that we keep these 7 key items in mind when working from home.    If we think about the traditional method of work, which is in the office, it’s very obvious that everyone is on a ‘schedule’.  This is an extremely important aspect of working from home as well and will help set the pace for …

Corporate Compliance for 911

As you know, the world we live in is constantly changing and evolving, and it is imperative that we can adapt to and overcome these changes.  Have you ever found yourself, or a loved one, in need of Emergency Services?  What was the first thing you thought about doing?  Who was the first person you contacted?  What number did you dial?  If this event were life-threatening, chances are the number you dialed was 9-1-1. Worst Case Scenario Imagine this!  The same life-threatening scenario happens while you’re at work, but after dialing 9-1-1 from your desk phone, you hear “Your call cannot be completed as dialed.  Please consult your directory and try the call again”.  Instant panic sets in!  Believe it …

Hosted Virtual Desktops and Cisco Webex

Until now, virtual desktop users often suffered with terrible Webex audio and video quality. With the new Webex app for virtual desktops, we have a fix for that!