Increase Hard Disk Space for a Windows Virtual Machine

Hard Disk Space for a Windows Virtual Machine

Overview This guide will provide you with steps to add additional hard drive space to a Windows virtual machine. This process is typically used for virtual environments such as VMware or Hyper-V. Instructions Please follow the steps below and use the reference article in the next section if any issues arise. If there are multiple hard drives on this virtual …

Cisco VoIP Dial-Peer Debug

Cisco VoIP Dial-Peer Debug

Overview This guide will provide you with steps to perform a dial-peer level debug on a Cisco IOS router or Cisco Unified Border Element (CUBE). Furthermore, we aim to help you understand the output of this debug to assist with troubleshooting VoIP calls in a Cisco UC environment. This process is typically used troubleshoot inbound & outbound call failure. By …

Determining the Reason for a Windows Server Reboot

Pre-Requisites Purpose This document is intended to show engineers how to determine what caused a Windows machine to reboot.  Event Viewer is a very handy tool and is used to determine the reason for reboot.  Reason for a Windows Server Reboot

Call Manager Reboot Procedure

Purpose:  This document will instruct an engineer on how to properly reboot a Call Manager node and perform the necessary validation afterward to ensure the system is fully operational.

Kari’s Law: The Plain English Guide

Person falls in hallway

If you’re curious about Kari’s Law and how it will impact your organization, then you’ve reached the right place! I will break down the three components of Kari’s Law and help you plan your path to compliance. 9Line First, a quick message from the sales team. We partner with 9Line to help improve outcomes of 911 calls and for organizations …

Be a Hero: Cloud Registration

You don’t need to buy a server room full of equipment to make the video conferencing equipment work. Read more about using cloud registration to save time and money!